These Terms and Conditions apply to your use of arafaphonesbh.com and to any order you place with Arafa Phones (“we”, “us” or “our”). By using our website or placing an order, you agree to these terms. If you do not agree, please do not use our website.
Using our website
You agree to use our website lawfully and not to misuse it, including by interfering with how it works, trying to gain unauthorised access to it, or using it to send harmful or misleading content.
Your account
If you create an account, please keep your login details secure and your information accurate. You are responsible for activity on your account. Please tell us straight away if you think someone else has used it.
Products and availability
We try to describe and show our products accurately, but colours and images may vary slightly from the actual product, and specifications may change. All products are subject to availability. We will tell you if an item you ordered is unavailable.
Prices
Prices are shown in Bahraini Dinar (BHD) and may change without notice. Offers and sale prices are available for a limited time and while stock lasts. We will confirm the final price of your order, including any delivery charges, before the order is completed. If a price on our website is clearly wrong, we may correct it before confirming your order.
Placing an order
Orders are placed through WhatsApp using the order buttons on our website. Sending us an order is a request to buy, and it becomes a confirmed order only when we confirm it with you. We may decline or cancel an order, for example if an item is unavailable, a price is wrong, or we cannot verify the order details.
Payment and delivery
We will confirm the available payment and delivery or collection options for your order when we confirm it with you. Delivery times are estimates and may be affected by events outside our control. Please check your order when you receive it and tell us about any problem as soon as possible.
Returns, exchanges and warranty
Returns, exchanges and warranty claims are covered by our Return, Exchange and Warranty Policy. Nothing in these terms affects any rights you have under the laws of the Kingdom of Bahrain.
Intellectual property
The content on our website, including text, logos, graphics and images, belongs to us or to the companies that license it to us. Product names and brands belong to their respective owners. You may not copy or reuse our content without our written permission.
Links to other services
Our website links to other services, such as WhatsApp and Google Maps. We do not control these services and are not responsible for their content or how they operate. Their own terms apply when you use them.
Limitation of liability
We work to keep our website accurate and available, but we cannot promise that it will always be error-free or uninterrupted. To the extent permitted by law, we are not liable for indirect or consequential loss arising from your use of our website. Nothing in these terms limits any liability that cannot be limited by law.
Your privacy
Our Privacy Policy explains how we handle your personal information.
Changes to these terms
We may update these terms from time to time. The latest version will always be on this page, with the updated effective date shown at the top. The terms that apply to an order are those in place when you placed it.
Governing law
These terms are governed by the laws of the Kingdom of Bahrain, and any dispute will be subject to the jurisdiction of the courts of the Kingdom of Bahrain.
Contact us
If you have any questions about these terms, please contact us:
